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The e-workflow solution is the back-bone of the Paperless Office. It automates the procedures where documents, information, or activities are passed between participants according to a defined set of rules. The workflow solution is flexible enough to cater to existing work processes and future process requirements. The following functions and features are part of the workflow solution:

  1. A process definition tool that would enable administrators to define, describe, and create work-lists at build-time specifying the activities or steps and event triggers such as email notification to the next approving officer.
  2. The functions to test and simulate the created work-list.
  3. A standard workflow form template applicable to all processes such as membership accounts and sports. All data elements and fields specific to the process or application shall be created separately and linked to this form
  4. A workflow engine that interprets the process description and controls the execution and instantiation of processes and sequencing of activities, adding work items to the user worklist and invoking tools as necessary. These are represented by the In-Tray’s and Out-Tray’s of the Workflow solution.
  5. A supervisor workstation that enables the user with supervisor privileges to alter system parameters, enroll users and assign organizational roles within a process and role-based security access. The functions also includes the capability to track alerts for missed deadlines or other forms events, trace the history of a particular process instance, and query work throughput and other statistics.

Main Features

  • e-Workflow System allows for immediate action upon submission of documents with proper workflow processes.
  • e-Workflow System allows for no wastage of resources, assets, equipment and facilities with the workflow services.
  • e-Workflow System allows a high level of security and control with authorization and access control.
  • e-Workflow System allows for higher productivity of Administrative staff.
  • e-Workflow System allows for greater efficiency in serving clients.
  • e-Workflow System allows for electronically filed documents thereby eliminating disputes over missing documents.

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