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O v e r v i e w
ePrivilege Card System provides a comprehensive system for exclusive discount card membership management. This system brings ePrivilege card members into the cyberspace. Designed for large retail organizations like shopping centres and large retail chains.Casinos,Transport and other loyalty card systems
Main Features
The BACK-END SYSTEM (Database Administration) contains members' profile, Points Accumulated, Points Redeemed and Rewards available for redemption. All reports that are essential to track every member's transaction and purchase history are stored in the Back-End System. With its Point-of-Sale Interface, the system has the capability to automatically compute Loyalty Points of every member based on its purchase value. Coupled with an accounting system inside the ePrivilege Card System, it calculates all gifts redeemed and deducts same from its inventory lists. This system also provides accurate information for Mailing List for promotions.
The FRONT-END (Website/Portal) SYSTEM, which is its Internet Access, allows members to access and change their personal information online. Through the system and using their accumulated loyalty points earned from purchase transactions, members can now select the types of gift to redeem once the minimum points for redemption requirement is met. Members can then print gift claim vouchers or just reserve the gift they wanted online. Included in this feature is the eBirthday card wherein members are sent greeting card through their email during their birthday and a special birthday page from the website.
In addition to all these OSI provides full Web designing services, eGuide, eShop Plus ++ and the latest in the market - Mobile eCommerce via WAP and SMS.
 Card Member Profile
First of ePrivilege Card's Feature is the Card Members Profile that is capable of storing all card member's information. This feature is an effective tool in knowing who are your members and at the same time it has the capability of tracking down and capture all card member's transaction information.
Why do we have to store our client's information?
Customers are the most valuable members of the sales cycle. Without them, business is nothing no matter how good the products are. They are the life of our business.
The need to collect and store member's personal information is an important factor in knowing who our clients are. It is also an important key in determining what percentage share do we have in the current market. Effectively our marketing programs rely on being able to get the correct demographics of present customers.
The data collected and stored in the database are amongst the most helpful marketing tools for research for our advertising and promotion.
These data can be used for electronic promotions such as e-mail and mobile phone wireless promotions via WAP and SMS technologies.
The data collected can be used as demographic analysis as well as data mining for business intelligence for the retail business.
 Loyalty points and gift redemption
The system provides a convenient way of rewarding points and redeeming gifts in exchange for the points earned.
OSI's ePrivilege Card System has an efficient capability to capture member's purchase transactions and automatically compute its equivalent points.
Its Internet access allows member to select gifts or rewards of their choice. The system has been intelligently designed to facilitate reservation and automatic deduction of gifts from the gifts inventory upon redemption.
Every card member has an option to print her own redemption voucher upon selection from the Internet. This redemption voucher will serve as the claim ticket if they wanted to claim their gift from the Customer Service.
Advertising and promotions
With the growing industry of the "click and shop" businesses, customers at any location (be it home or office) can now surf, make purchases over the internet and get to relax comfortably without being physically at the stores to shop. With the current buying pattern of customers and having their personal information such as email stored in our master database, the system can automatically send/forward advertising and promotional materials to them through their email address.
On the other hand, it is an added advantage for retailers since they can advertise online at any time without incurring extra advertising expenses.
Internet Access
Along with the ePrivilege Card System is an online access for members. It allows them to login, check their particulars and amend some of their personal information online. The system gives them an access to track the correctness of the number of loyalty points they've earned.
It also gives non-members a chance to apply for membership online. The system provides vivid but concise information for subscription policies, gifts available for redemption or reservation and the total balance of loyalty points accumulated. Along with these comes the optional eBirthday Card page.
Types of an e-Privilege Card website
Customer/Corporate Website
A website for your corporate, customer service, rewards and advertising needs. Having your own website will keep you in track and available for clients in this fast pacing world of cyberspace 24 hours a day! Let your website keep accounts of active customers, customer support and convenient redemption of rewards without relying too much on administrative manpower.
eGuide Directory
This is your customers' virtual non-stop shopping guide at your electronic mall. It provides a unique branding for your retail centre and becomes the central locator for your customers who love to shop and buy over the Internet. With its many user-friendly links it provides assistance to every client at all possible locations pertaining to store queries present inside the mall.
eGuide provides links to every retail chain present in the 'shopping mall' portal. It can also advertise all the latest sales, newest items available for the general public and the coolest gigs in town. Freebies and promotions of every store can also be shown in this site.
eshop plus ++ (with integrated e-Privilege Card module)
This is the On-Line virtual Shopping channel where customers can log-in and shop on-line. This website provides latest in fashion, books, cosmetics, sale, discounts and promotions and everything the customers can find in your shopping mall. With an integrated customized order processing system to track down sales and transactions, every single detail related to client purchase can easily be tracked down. Having this system attached to the ePrivilege Card System, it is worry-free and such easy manageability of dealing with both clients and their purchases can well be achieved.
Mobile eCommerce via WAP/SMS
Mobile e-Commerce is the latest wave of technology utilizing the mobile handphone as the channel for Advertising & Promotions. Encompassing the entire e-Privilege Card System, we can form a new channel for effective and novel "push" advertisement and promotions to your potential customers. This feature can be incorporated during registration of memberships and customers can opt to receive SMS advertisements.
Click here for a e-Privilege doc brochure (69kb) 
Click here for an e-Privilege Card Demo or send us an enquiry
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